Terms of Service

Who you are dealing with

This website is operated by:

Trader

Remigijus Laučius

Trading as

Noventi Labs

Legal form

Individual activity (individuali veikla)

Activity certificate

1374246

VAT

Not registered for VAT

Address

Versmės g. 12, Jonučių II k., Kauno r.

Country

Lithuania

Contact

info@noventilabs.com

These terms govern your use of this website. Using it means accepting them. If you do not accept them, please do not use the site.

What the site is

The site describes our marketing and business consulting services and publishes articles about them. You can read it, complete a short business assessment, subscribe to receive material by email, book an introductory consultation, and if you are a client, sign in to a client area.

All of that is free. Nothing is sold through this site and no payment is taken on it.

Information, not advice

The articles, assessments and service descriptions here are general information. They are not advice about your particular business, and they are not legal, tax, accounting or financial advice. The business assessment returns generic suggestions derived from the handful of answers you selected; it is a starting point for a conversation, not a recommendation about your situation, and it should not be acted on as though it were.

Advice for your business is something we give under an engagement agreed in writing, where we have actually looked at your circumstances.

Booking a consultation

Booking a consultation reserves a time to talk. It creates no obligation on either of us beyond attending, and it does not commit you to buying anything or us to taking you on as a client.

We confirm bookings by email. If you do not receive a confirmation, the booking may not have reached us, so please write to us rather than assuming. Either of us may cancel or move a consultation by giving reasonable notice; please tell us as early as you can so the slot can go to someone else.

Paid work is separate. It is agreed in a written contract that sets out the scope, the price, the timetable and the terms, and that contract governs the work rather than this page.

Your right to withdraw, if you are a consumer

If you are a consumer — a natural person acting outside your trade, business or profession — you have 14 days to withdraw from a distance contract for services without giving any reason. This comes from Directive 2011/83/EU on consumer rights and, in Lithuania, from the Civil Code. The period runs from the day the contract is concluded.

To withdraw, tell us in a clear statement before the 14 days are up — an email to info@noventilabs.com is enough, and you may use the model withdrawal form in Annex I(B) of the Directive if you prefer. We will refund every payment received from you within 14 days of being told.

Two things are worth knowing before you ask us to start early. If you expressly ask us to begin performing during the withdrawal period and then withdraw, you must pay for what was actually done up to that point, in proportion to the whole. And if we have fully performed the service during that period with your prior express consent, and you acknowledged that you would lose the right once performance was complete, the right to withdraw is lost.

These rights belong to consumers. A business client entering a contract for the purposes of its trade does not have them, and this section does not apply to it.

Using the site properly

Please do not do any of the following.

• Break the law with it, or use it to infringe the rights of anyone else.
• Try to gain access to accounts, data or parts of the system that are not yours.
• Interfere with the site or the servers behind it, including by overloading them or by scraping them in a way that degrades service for others.
• Submit another person’s personal data through a form without a lawful reason to do so.
• Copy substantial parts of the site to republish them commercially.

We may suspend access where any of this is happening, for as long as it takes to stop.

Who owns what is on the site

The text, design, layout, graphics, code and trade marks on the site belong to us or to our licensors and are protected by copyright and related rights. You may read the site, print pages for your own use, and quote from it with attribution and a link. Everything else — republishing, reproducing at scale, adapting or using it commercially — needs our written permission.

Anything you send us through a form remains yours. You give us permission to use it for the purpose you sent it for, which is set out in the Privacy Policy and nothing wider.

Availability

We try to keep the site up and correct, and we do not promise that it always will be. It may be unavailable for maintenance, or because something upstream of us has failed. Content may become out of date. We may change or remove anything on the site at any time.

Liability

Nothing here excludes or limits liability that cannot lawfully be excluded or limited. That includes liability for death or personal injury caused by our negligence, for intentional harm or gross negligence, for fraud, and any statutory right a consumer has that cannot be signed away. If any part of this section is unenforceable, the rest still stands.

Subject to that, we are not liable for indirect or consequential loss, for lost profits, revenue, data or anticipated savings, or for loss arising from a decision taken on the strength of general information published here rather than on advice given for your business.

Where we are liable, our total liability arising out of the website is limited to 500 EUR. Liability under a separate written engagement is governed by that engagement, not by this figure.

Your personal data

How we handle personal data is set out in the Privacy Policy, and what we store on your device is set out in the Cookie Policy. Both are part of these terms.

Governing law and where disputes go

These terms are governed by the law of the Republic of Lithuania, and disputes are for the Lithuanian courts.

If you are a consumer resident in another EU country, that choice does not deprive you of the protection of the mandatory rules of your own country, and you may bring proceedings in the courts of the country where you live. This is what Article 6 of Regulation (EC) No 593/2008 and Article 18 of Regulation (EU) No 1215/2012 provide.

Please come to us first at info@noventilabs.com. Most complaints are resolved faster that way than by any other route, and we would rather fix a problem than defend one.

A consumer who is not satisfied with our answer may apply to Valstybinė vartotojų teisių apsaugos tarnyba (the State Consumer Rights Protection Authority), A. Goštauto g. 12, 01108 Vilnius, Lithuania. Telephone +370 5 262 6751, email tarnyba@vvtat.lt, website vvtat.lrv.lt.

The European Commission online dispute resolution platform is no longer available: it ceased operating on 20 July 2025 under Regulation (EU) 2024/3228. Any older link to it is out of date.

Changes to these terms

We may change these terms. The current version is always on this page with its date, and a change applies from the moment it is published. It does not apply retrospectively to a contract already concluded — that stays on the terms in force when it was made.

This version is dated 9 September 2026.